Shovels are in the ground on the biggest transit build-out the Toronto region has seen in a generation. But who actually runs these new lines is a question most riders never think about. Giles Gherson talks with Arthur Nicolet, CEO of Transdev Canada, about why the operator matters as much as the builder, what Transdev brings to a project before a track is even laid, how driverless trains and full automation on the Ontario Line will set a new standard for North American transit, and what it will take for the region to finally move as one.
