Accelerating Your Dental Practice Episode 19, Communication
Effective communication is essential for an efficient dental practice. By establishing clear expectations and reminding patients ahead of time of office protocols and policies, you can prevent costly last-minute cancellations and tardiness. Equally important is maintaining clear communication with your staff to avoid redundancy in questioning patients. Instill trust and clarity in both your staff and patients. Remember, respect is a two-way street!
0:22 Conversation starts 1:15 Paperwork woes 6:54 Cancelation protocol 9:25 Late patients
11:30 Patient handoff
15:04 Morning huddle 15:50 Office communication 19:50 Leadership
25:20 In closing
Malika Azargoon
ZarDentalConsulting.com https://www.linkedin.com/in/zardentalconsulting/ malika@ZarDentalConsulting.com
Michelle Affanato
affinitymanagement.co
New To Dental Bootcamp https://www.facebook.com/michelle.affinitymanagement/ michelle@affinitymanagement.co
