Episode 33: In this episode Michelle and Malika discuss Enhancing patient experience and Handoffs. Everything from the importance of follow-ups and communication to navigating financial conversations with patients!
Chapters:
0:00 Enhancing Patient Experience and Handoffs
9:58 The Importance of Follow-Ups and Communication
18:36 Measuring Case Acceptance and Treatment Plans
25:21 Navigating Financial Conversations with Patients
Malika Azargoon
ZarDentalConsulting.com
malika@ZarDentalConsulting.com
Michelle Affanato
affinitymanagement.co
