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Description

Keywords:  leadership, coaching, business development, logistics, team communication, assumptions, productivity, employee engagement, personal development, entrepreneurship

Summary:  In this episode, Emily Hawkins shares her journey from a corporate career in logistics to becoming a life coach and business consultant. She discusses the importance of leadership, effective communication, and the dangers of assumptions in business. Emily emphasizes the need for a structured approach to hiring and team management, as well as the significance of understanding both customer and employee needs. Through her experiences, she highlights the transformative power of self-awareness and the impact of creating a positive work environment.

Takeaways

• Emily transitioned from corporate logistics to coaching.


• Assumptions in business can lead to significant mistakes.


• Effective leadership requires asking the right questions.


• Team communication is crucial for business success.


• Creating a productive team environment is essential.


• Self-awareness is key to effective leadership.


• Customer zero refers to the importance of team satisfaction.


• A structured hiring process is vital for success.


• You need to charge for your services to ensure commitment.


• Leadership development can transform organizational culture.

Titles

• The Power of Leadership in Business


• The Importance of Process in Hiring

Sound Bites

• "You are the problem, but you are the solution."


• "Assuming is so incredibly dangerous."


• "You cannot have people do your programs for free."

Chapters

00:00Introduction and Background

03:11Emily's Journey into Logistics

07:22Corporate Experience and Transition to Coaching

12:42Realizations and Leadership Challenges

18:37Creating a Productive Team Environment

24:46The Dangers of Assumptions in Business

30:31Customer Zero: The Importance of Team Communication

34:32The Role of Leadership in Business Success

39:34Business Development and Finding Clients

48:36Letting Go of Past Programs and Focusing on Leadership