Episode 10, April Bell: Reframing Empathy to Drive Innovation
December 14, 2021
All About HR: April Bell joins us to explore the power of empathy and how it is integral in driving product and human innovation. The conversation provides a new take on empathy that dives deeper than any conversation on the topic I’ve heard to date. April takes us through some great ideas and insights from her new book "The Fire Starter: Igniting Innovation with Empathy". April connects the dots for us between design thinking and empathy and it’s really fascinating.
Links from Show:
What April is Listening To:
Books Noted in Podcast:
April Bell - The Fire Starter: Igniting Innovation with Empathy
Our Guest, April Bell:
A researcher, business owner, and often described as a force of nature, April Bell loves to solve problems. She has conducted more than 11,000 hours of empathy research through her boutique research agency working with many of the world’s well-known brands. While helping Fortune 500 companies innovate new products and services for almost two decades, she observed the impact of empathy on user experiences throughout the innovation journey and was inspired to write her first book. Her mission is to provide tools to ignite creativity, build stronger connections, and inspire others through empathy and self-discovery. April Bell’s own fire is lit when she is reading, snuggling with her daughter, or finds her way onto a boat
https://www.aprilbellresearch.com
Youtube: April Bell The Firestarter Igniting Innovation with Empathy
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