Leading with Empathy, Humanity, and Competence: Erin Longbottom on Healthcare for the Homeless. In this powerful episode of The Courage to Lead, Allan Sicard reconnects with Erin Longbottom, Nurse Unit Manager of the Homeless Health Service at St Vincent’s Hospital Sydney. Erin shares her transformative leadership journey since stepping into the role in 2016, building a comprehensive street-based outreach model that serves Sydney’s most vulnerable populations.
From assertive health care for people sleeping rough to navigating the trauma of a deeply religious upbringing, Erin speaks candidly about her purpose, pain, and passion for justice. This episode dives into the real-world impact of intergenerational trauma, why systemic empathy matters, and how Erin grew her team from one nurse to a multi-disciplinary powerhouse supporting people on the margins.
A must-listen for leaders committed to equity, compassion, and sustainable change. Erin 3 pillars of Leadership are:
✨ Empathy
✨ Humanity
✨ Competence
This episode isn’t just about homelessness — it’s about leading a movement for equity, one courageous act at a time.
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