In this episode of Ames in Focus, we turn our attention to something every Ames household relies on but rarely thinks about until there’s a problem: water service. Host Bill Gebhart sits down with Jake Sisson, Water Meter Supervisor for the City of Ames, to talk about the City’s Automatic Meter Reading (AMR) program and the new Automatic Meter Infrastructure (AMI), what it means for residents, and how it’s modernizing the way we manage water.
From behind-the-scenes utility operations to practical winter pipe protection tips, this episode blends smart infrastructure with everyday advice.
Jake Sisson shares his journey into utility work and explains what it takes to oversee the installation, maintenance, and monitoring of water meters across Ames. The conversation centers on the City’s Automatic Meter Reading (AMR) and Automatic Meter Infrastructure (AMI) systems, what it is, how it works, and why it’s a major step forward for efficiency, accuracy, and customer service.
They also tackle common questions about safety and data privacy, outline the citywide AMI rollout timeline, and explain how AMI technology helps detect leaks faster and reduce the need for in-home meter readings.
With winter temperatures in full swing, Jake offers practical tips for preventing frozen pipes and explains what residents should do if they suspect a water issue.
🔎 What You’ll Learn in This Episode
What AMR and AMI technology is and how it works
Why AMI improves accuracy and efficiency in utility billing
How the technology is safe and meets federal standards
Where the City is in the AMI rollout process
How AMI helps detect leaks early
Practical steps to prevent frozen pipes during extreme cold
When to call a plumber versus when to contact the City
As temperatures drop, Jake recommends:
Opening cabinet doors under sinks to allow warm air circulation
Letting a small trickle of water run during extreme cold
Insulating exposed pipes in garages or crawl spaces
Knowing where your main water shutoff valve is located
Taking these simple steps can prevent costly damage and service interruptions.
If you enjoyed this episode, be sure to follow Ames in Focus so you never miss a conversation about the people and programs that keep our community thriving.
