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Description

Stop making your communication all about you- your need to share information, get feedback or drive different behavior. This episode is all about making an authentic connection and building relationships for better.

  1. Always assume positive intent- even if you have a negative reaction. Then engage in a conversation with the other person before inventing your own story about what happened and why.
  2. Avoid using violent or combative language that conveys judgement or contains accusations.
  3. Being in conflict triggers the fight or flight response, automatically putting you in defensive mode where there is no space for creating solutions.
  4. Use language that encourages the other person to engage and relate to you. Start by saying “I notice…” then “I feel…” then “I need…”
  5. Don’t be afraid to be vulnerable. Vulnerability creates authenticity. Authenticity is needed for trust Trust is the foundation of every relationship.

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Stay Inspired,

Angela

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Into/outro music Alive by Richard Wasson Copyright 2019