Saying that should cease – The customer is always right
The customer may have complaints and feedback, but the customer is not always right.
Wikipedia entry - https://en.wikipedia.org/wiki/The_customer_is_always_right
Medium Article on Southwest Airlines - https://medium.com/@stevenduran_96808/a-story-about-how-southwest-airlines-lost-a-customer-5e6608b227fb
Assholes – A Theory - https://assholesatheory.com/
Connect with Tanya Hewitt on LinkedIn
Buy her a coffee: https://www.buymeacoffee.com/tanyah
Credits:
Adam Johns – voiceover
Beverley McKiver – composer and player of the music Tell Me About Love
