Description

Date: Thursday 22nd of January 2026

Summary: Kevin King discusses how to turn returns into repeat buyers using returnless refunds, the psychology behind communal relationships with customers, Error 8541 and why Amazon blocks your listing updates, Patent Geyser for affordable provisional patents, and how a seven-figure seller found $14K in hidden cash flow by paying suppliers with credit cards.

Key Points Discussed:

• The psychology of returnless refunds and how they build brand loyalty
• Seven actionable tactics for implementing returnless refunds strategically
• Why early delivery can actually increase return rates
• Understanding Error 8541 and Amazon's contribution hierarchy
• How to escalate catalog ownership issues with the right language
• Provisional Patent Applications and the "patent pending" strategy
• Paying international suppliers by credit card to earn rewards and improve cash flow
• The cascading benefits of payment platform intermediaries

Links Mentioned:

• BDSS 13 Virtual Event
• Join BDSC (Billion Dollar Sellers Club)
• Free Shopify Book: How to Build a $10M E-commerce Brand
• Marketing Misfits Episode: Why Most Paid Communities Suck
• Vanessa Hung's OSS Lab Newsletter
• Patent Geyser - Provisional Patent Applications
• Melio - Pay International Suppliers by Card

Hot Picks:

• Amazon tests 30-minute delivery in the UK
• Walmart shuffles top leadership as AI reshapes its future
• Pinterest adds shoppable TV with Roku partnership
• Adobe says 65% of consumers more confident shopping with AI

Stump Bezos Answer: Amazon reaches 652 million app users worldwide.

Find us at BillionDollarSellers.com Follow Kevin on Twitter and LinkedIn.