How can utilities move from experimenting with AI to creating real operational value?
At CEATI, Rob Mason of Dominion Energy shared a real-world case study on how Dominion has expanded its use of AI across asset management and inspection programs. Joined on stage by Buzz Solutions CEO & Co-Founder Kaitlyn Albertoli, the discussion explores Dominion’s AI journey, the growth of its drone program, and the importance of building trust as new technologies are introduced into utility operations.
The conversation covers how Dominion is using AI to:
⚡ Manage the growing volume of inspection imagery and data
⚡ Support engineers and reduce time spent on manual analysis
⚡ Integrate AI with structure-specific asset data
⚡ Improve reliability and operational performance
⚡ Build a scalable, long-term approach to AI adoption
Rob also shares why Dominion chose to start small rather than pursue full inspection automation from day one, and how its partnership with Buzz Solutions has evolved alongside the utility’s needs.
Watch the full discussion to hear how Dominion Energy is putting AI into practice and what other utilities can learn from its journey.
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