Description

In this episode of the CIAOPS "Need to Know" podcast, we dive into the latest updates across Microsoft 365, GitHub Copilot, and SMB-focused strategies for scaling IT services. From new Teams features to deep dives into DLP alerts and co-partnering models for MSPs, this episode is packed with insights for IT professionals and small business tech leaders looking to stay ahead of the curve. I also take a look at building an agent to help you work with frameworks like the ASD Blueprint for Secure Cloud.

Resources

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Microsoft 365 & GitHub Copilot Updates
GPT-5 in Microsoft 365 Copilot: https://www.microsoft.com/en-us/microsoft-365/blog/2025/08/07/available-today-gpt-5-in-microsoft-365-copilot/

GPT-5 Public Preview for GitHub Copilot: https://github.blog/changelog/2025-08-07-openai-gpt-5-is-now-in-public-preview-for-github-copilot/

Microsoft Teams & UX Enhancements
 
Mic Volume Indicator in Teams: https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/new-microphone-volume-indicator-in-teams/4442879

Pull Print in Universal Print: https://techcommunity.microsoft.com/blog/windows-itpro-blog/pull-print-is-now-available-in-universal-print/4441608

Audio Overview in Word via Copilot: https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/listen-to-an-audio-overview-of-a-document-with-microsoft-365-copilot-in-word/4439362

Hidden OneDrive Features: https://techcommunity.microsoft.com/blog/microsoft365insiderblog/get-the-most-out-of-onedrive-with-these-little-known-features/4435197

SharePoint Header/Footer Enhancements: https://techcommunity.microsoft.com/blog/spblog/introducing-new-sharepoint-site-header--footer-enhancements/4444261

Security & Compliance

DLP Alerts Deep Dive (Part 1 & 2): https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts--events---part-1/4443691
 
https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts--events---part-2/4443700

Security Exposure Management Ninja Training: https://techcommunity.microsoft.com/blog/securityexposuremanagement/microsoft-security-exposure-management-ninja-training/4444285

Microsoft Entra Internet Access & Shadow AI Protection: https://techcommunity.microsoft.com/blog/microsoft-entra-blog/uncover-shadow-ai-block-threats-and-protect-data-with-microsoft-entra-internet-a/4440787
 
ASD Blueprint for Secure Cloud - https://blueprint.asd.gov.au/