In this episode of the Center of Excellence Sales Podcast, Austin James, THE Sales Trainer with the Center of Excellence helps the team tackle one of the most powerful tools in sales — and in life: attitude. From parking-lot pep talks to morning gratitude routines, they dive into how attitude affects outcomes, energy, and relationships. Together, the team reminds us that attitude isn’t optional — it’s contagious. The way you show up determines how others feel, how customers respond, and ultimately how successful you are.