Dr. Ayers emphasizes that safety metrics often fail not because the metrics themselves are wrong, but because leaders stop measuring them consistently. The episode calls for a return to disciplined, intentional tracking so safety performance reflects reality rather than assumptions.
Inconsistent data collection — Teams stop gathering data regularly, or only collect it when convenient.
Lack of clarity on what should be measured — Metrics drift when no one revisits definitions or expectations.
Overreliance on lagging indicators — Injury counts alone don’t show whether the system is functioning.
Leaders assuming metrics are being tracked — Without verification, measurement quality erodes.
Re-establish measurement routines
Set clear expectations for what is measured, how often, and by whom.
Audit your current metrics
Identify which ones are meaningful and which have become “checkbox” items.
Shift toward leading indicators
Focus on behaviors, inspections, near-miss reporting, and engagement.
Verify, don’t assume
Leaders must check that data is being collected accurately and consistently.
Communicate the “why”
When employees understand the purpose of metrics, participation improves.
Episode 151 is a reminder that metrics only work when they are measured with discipline. Getting back on track requires intentional leadership, clarity, and consistent follow-through.
