In this episode, Arthi Vijayaraghavan, IBM Product Leader, speaks with Radhika Dutt, author of Radical Product Thinking and a globally respected product strategist and advisor. Radhika dives into her groundbreaking new framework on why traditional goals and OKRs fail, and how organizations can shift toward puzzle thinking — a mindset built on experimentation, learning, and continuous adaptation. She breaks down how objectives, hypotheses, and honest reflection can help teams solve the right problems, collaborate better, and build products that create meaningful, long-term change. Through real stories of companies reframing their strategy and unlocking growth, Radhika reveals how leaders can replace rigid targets with curiosity, clarity, and shared purpose. This conversation is a powerful reminder that in a world shaped by AI, uncertainty, and rapid shifts, true progress comes not from chasing numbers — but from solving the puzzles that matter.
Chapters
00:00: Intro
1:57 : Motivations for the book
3:25 : Problems with OKRs
5:45 : Anchors created by the goals
8:37 : Rethinking the framework
12:54 : Puzzle setting and solving framework
13:14 : Puzzle setting for sales
27:47 : Performance evaluation and planning
34:31 : Strategic planning how can it be improved 45:41 : What’s next
