Conflict is an unavoidable part of business, but how you handle it determines your company's success. Many leaders shy away from conflict, presenting an idealized company culture during hiring, only to create friction when reality sets in. Today’s episode tackles embracing and managing conflict effectively to build stronger, high-performing teams.
Rick Girard sits down with Ryan Redding, founder of Levergy and host of Blue Collar CEO, to discuss hiring challenges, organizational conflict, and how to create a healthy debate, trust, and alignment culture. Ryan shares a personal hiring misstep that led to a transformation in how his company approaches conflict resolution—and how you can apply these insights to your business.
Key Takeaways:
03:12 – The dangers of avoiding conflict in hiring
07:45 – A costly hiring mistake that changed everything
14:20 – Why conflict is essential for business growth
22:55 – How to build a culture of trust and open communication
29:30 – The Fist to Five method for team alignment
36:10 – How to create a hiring process that prevents bad cultural fits
Guest Links:
🔗 Ryan Redding: Website - Levergy
📖 The Book on Digital Marketing for Plumbing and HVAC Contractors – Amazon
🎙️ Blue Collar CEO – Podcast Link
Host Links:
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