Who is the future fan? What do they want? Are they online, ethical, busier, younger or older? What can we learn from other industries who have embraced the customer journey?
Speakers:
Brendan Williams, Chair of the Athletes Advisory Commission, Commonwealth Games Federation (CGF)
Alice John, Head of Economic Growth and Development Advisory, Deloitte’s Sports Business Group
Mate Bor, Chief of Staff and Senior Advisor to the President, FITEQ and Gergely Murányi, Head of Diplomatic Relations, FITEQ
Jonny Murch, CEO / Founder, Redtorch
Jonathan Coates, Marketing, Communications and Events Manager, ESA (European Sponsorship Association) and Communications Manager, UIPM
Moderator: Mike Laflin, CEO & Founder, Global Sustainable Sport
