Dana Santucci, chairman of the United States Tour Operations Association (USTOA) talks with James Shillinglaw of Insider Travel Report just after last month’s USTOA Marketplace & Conference in Marco Island, Florida, Santucci, who is also executive vice president of EF Education First, details what USTOA has accomplished during her second term as chairman and what she hopes to do for the remainder of term, including increase the economic impact of the group, develop new consumer campaigns and tackle tour operator sustainability. For more information, visit www.ustoa.com.
