Tune in to our September 2025 First Friday Event where we dive into the power of systems and processes for small business owners. Whether you’re just starting out with zero clients or you’re managing a growing team, creating clear SOPs and streamlined workflows can make all the difference. We share real stories—from the chaos of “read my mind” leadership to the relief of having processes that support both employees and clients.
You’ll hear practical advice on when to refine your systems, how to spot friction points, and why documenting even the simplest tasks matters for business growth and sustainability.
What You’ll Learn in This Episode:
Why systems matter even if you’re a solopreneur with just a few clients
The most common mistakes business owners make when creating processes
How to know when it’s time to refine or replace your SOPs
Real-life examples of systems that transformed businesses in surprising ways
Why involving employees and clients in process improvement leads to better results
The importance of listening, pivoting, and building systems that actually fit your business
Key Quote from the Episode:
"It’s going to feel like overkill at the beginning, but when you start having the client workload you want, you’ll already have the systems to support you instead of scrambling to build them when it’s too late."
Resources & Links:
Watch the full event in our Online Community here.
Kristi of Alaska Small Business Development Center
Rachel of Rachel Struve Photography
Crystal of CJC Dynamic Solutions
Get your ticket for the next First Friday Networking Event here.
