Kara MacLeod, Head of Risk Skills at National Australia Bank, chats with Brenden Carter, The Learning Hook’s founder and Creative Director.
Kara recounts her journey of delivering a learning portal within one of Australia’s largest enterprises. She covers much detail, powerful insights and practical points of reflection for anyone considering doing the same.
Some of the key elements of the conversation:
- Challenges within Risk: It’s a highly regulated and complex area of business, yet still in the state of VUCA! Business wants people trained… fast. They need them ‘doing’ and not training. How do we balance this with the complexity of content and speed of change?
- The learning portal story – getting buy in, taking risks (ironically within the bank’s Risk Skills team), saving money!, and Kara’s inspiration for the concept of a portal (might surprise you)
- Straightening out the ‘spaghetti learning journey’
- The Remix and C2 conferences – learning from art galleries, museums, libraries, each other and experience– must attend events (see you there next year 😊)
- Tackling the firehose (how to drink from it – better!)
- Other topics in our rolling conversation which make the mix: blockchain, curation, long form journalism and the ever important personalisation of the user journey.
Join us for 45 off minutes on these topics and more.
If any comments at all, we would love to hear from you.
www.learninghook.com.au
In the chat:
Brenden Carter, Creative Director at The Learning Hook
Kara MacLeod, Head of Risk Skills at National Australia Bank.
(and You!)
