Have you ever dealt with a terroist client?
That one that no matter what you do or say cannot pleased?
In this episode I share 1 strategy how to save your business from a bad review ever again.
Timestamp
[00:00:00] - How to never get a bad review again.
[00:01:20] - Special Zoom about breaking down systems and processes for running a million dollar short-term and long-term rental business.
[00:02:00] - What you need to do if you got a guest that is hostile and aggressive client
[00:04:04] - Mistake of using I can't and I won't to your customer.
[00:05:00] - Customer isn't always right but...
[00:06:43] - The time Logan and his wife got a customer in their Airbnb that is terroist client.
[00:09:30] - Reputation is more important.
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