This podcast episode is brought to by our host, Jack Moylan, and Tax & Consulting Shareholder, Jeff Synder. In this episode, you will learn about how to overcome challenges with clients/own your mistakes at work! The conversation helps answer the following questions:
- What does it mean to “own your mistakes?”
- What are ways that you have “owned your mistakes” in the client sense?
- Internally?
- How important is it to know who is at fault? What if you don’t think a mistake was made?
- If you feel like you’ve made a mistake, what are your first steps to remedy the situation?
- Why is it important to own up to your mistakes at work?
- Can you give us an example of someone who didn’t own their mistake and the outcome?
- Do you have any tips or resources to help (especially for new employees/younger staff)?
