Andy's Open Door Recording
Wednesday, June 26, 2024
Guest: Dr. Ben Farino
How did one practice significantly move the needle on their quality measures in just nine months? Dr. Ben Farino, Associate Medical Director at MaineHealth Primary Care Internal Medicine Scarborough, joined Andy today to explain how the entire practice came together to make that happen – and some other unexpected benefits they experienced along the way.
The program began with a recently recorded conversation at the practice with Andy, Dr. Farino, Practice Manager Pam Stevens and Medical Assistant Mandy Grady. Using the Balanced Scorecard and Quality Dashboard as a catalyst, the team shared how they worked together to improve health care outcomes by understanding how each individual impacts patient care.
