On this episode of Metrology Today, we’re joined by Greg Cenker—industry veteran, educator, and now a driving force at IndySoft—for a deep dive into the business and technical realities of running a calibration lab. Greg shares his path from the Marine Corps to aerospace, power, Fluke, SpaceX, and beyond, illustrating just how small (and interconnected) the metrology world really is. We discuss:
How buying the wrong equipment can quietly cost millions—and how to actually model those costs
The reality of probability of false reject/false accept, and why most labs underestimate their true risk
Justifying equipment and software investments to management (with real ROI examples)
The limitations and frustrations of industry standards and why committees move so slowly Cross-checks, continuous improvement, and what every lab manager should know
What’s coming next from IndySoft, including force and balance modules and smarter calibration workflows
Greg’s upcoming article and free cost modeling spreadsheet in Quality Magazine:
https://www.qualitymag.com/articles/98705-how-much-does-that-calibration-test-really-cost
Whether you’re a bench tech, a lab manager, or just metrology-curious, this episode will open your eyes to what’s really at stake in calibration—and how small decisions add up to big dollars.
Listen now, and let us know: Can you think of a single product that isn’t affected by measurement?
