In this episode of the All Inclusive Podcast, we welcome Winnie Annan-Forson, Head of Diversity, Equity, Inclusion and Engagement at Royal Mail.
Winnie shares how Royal Mail is turning inclusion from a label into lasting strategy, embedding DEI into business decisions, customer strategy, and culture at scale. She explains why linking diversity and inclusion to commercial outcomes, compliance, and employee experience is essential for long-term success.
Connect with Winnie (Oudemans) Annan-Forson
LinkedIn: https://www.linkedin.com/in/winnieannanforson-b267a131/
🎧 Subscribe for more episodes on inclusive leadership, workplace culture, and building businesses where people belong.
👩🏾 Follow Natasha on LinkedIn: https://www.linkedin.com/in/natasha-rainey-
Episode Highlights
00:00 - Introduction & Winnie’s journey into inclusion
06:00 - Early career lessons and the role of social mobility
12:30 - From HR and banking into DEI leadership
17:00 - Turning inclusion from a label into strategy
22:00 - The commercial case: customers, demographics, and growth
28:00 - Global and legal perspectives shaping inclusion
34:30 - Building culture at scale: initiatives, psychological safety & leadership advice
