This week on Ayrshire Insights, Elliot Boyce chats with Shona Thorne of Thorne Travel about what it really takes to run a successful travel agency in today’s fast-changing world. Shona opens up about the behind-the-scenes of building a trusted brand, managing a team, adapting to global travel trends, and keeping customer service at the heart of everything they do. From booking dream holidays to navigating industry challenges, it’s a fascinating look at the business of travel—rooted right here in Ayrshire.
