In this episode of Performance Matters, Bob Mosher sits down with longtime colleague and industry practitioner Joe Dunlap for a powerful conversation about what it truly takes for L&D to thrive in a performance-first, AI-accelerated world.
Joe shares his 25-year journey from instructional designer to head of continuous learning and performance improvement, and why embracing the 5 Moments of Need and building a real performance architecture has fundamentally reshaped the impact of learning inside his organization.
Joe offers practical, hard-won insights on diagnosing performance, navigating organizational resistance, positioning L&D as a true business partner, and preparing teams for the new expectations shaping our profession.
If you’re an L&D leader looking to elevate your impact—and your relevance—this episode is a roadmap to what’s next. Listen now!
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