This week on More Than Just Task Management, we tackled the foundational systems every thriving business needs and it all started with understanding customer segmentation.
In this recap, Anna and Jores pull together the most actionable insights from the week, including:
- Why customer segmentation is the key to solving real problems for real people and how your messaging, offer, and delivery must shift depending on who you serve
- What it really takes to get your first clients (hint: it’s scrappy, personal, and rooted in second-degree connections)
- The hidden danger of growth without capacity planning and how to spot operational bottlenecks before they break your business
- How clearly defined duties and responsibilities unlock high team performance with a 3-step framework you can use today
- The financial KPIs that every owner needs to track from profitability to cash runway, and why “trust but verify” is your new CFO mindset
Whether you're scaling your team, streamlining your delivery, or just trying to get your first few clients in the door, this recap brings it all together to help you build a smarter, more sustainable business.
🎙️ Listen now to catch up and walk into next week with clarity, confidence, and traction.
