In episode 225 of the Pool Nation Podcast, Edgar and Zac dive deep into the world of you businesses Financial Key Performance Indicators (KPIs) and their importance for the financial health of pool businesses.
They break down industry-specific KPIs like cost per pool, profit per pool, chemical usage, and customer retention, offering actionable insights to help pool pros optimize their operations. The hosts also touch on the upcoming Pool Nation Business Matrix Program, a hands-on educational initiative to elevate pool businesses.
With humor, live call-ins, and geek-worthy financial tips, this is a must-listen for pool pros aiming to level up their business acumen.
Timestamps:
- [00:00:00] Intro: The Pool Nation podcast kicks off with Edgar, Zach, and some festive fun.
- [00:01:00] Financial Focus: KPIs for pool businesses – why they matter and how to use them.
- [00:05:00] Major FOMO Alert: Updates from AquaStar's Golden Ticket event.
- [00:06:00] Pool Nation Business Matrix Program: Announcement and breakdown of its key features.
- [00:10:00] SMART Goals: The importance of setting measurable and actionable business goals.
- [00:15:00] Key Financial KPIs: Exploring general and pool-specific metrics.
- [00:25:00] Cost Per Pool: Understanding the true cost of servicing a pool.
- [00:34:00] Revenue Per Employee: Measuring the revenue generated per team member.
- [00:49:00] Customer Retention: The significance of keeping clients for long-term success.
- [00:55:00] Chemical Usage Costs: Why monitoring chemical use is critical.
- [01:02:00] Average Customer Lifetime Value: Calculating the total value of a customer to your business.
- [01:14:00] Final Thoughts: Tips for tracking KPIs and understanding financial health.
