You spent 45 minutes building a treatment plan for your patient, and during the consultation, the patient nodded, agreed with everything, and said they wanted to think it over. But then they ghosted you and never booked the treatment.
It is easy to call that price shopping. But if your plan was the best option, why didn't they just book?
In this episode, Alisa Conner walks through why specialty consults are so prone to ghosting and what to do about it. You will hear the 5 real reasons patients disappear, and why the patient who ghosts after a consult is usually the same patient who no-shows an appointment, and it's the same place referrals die, because it is 1 disengaged patient showing up at different points, not 4 separate problems.
Then we will dive into the 5 places your process quietly loses patients, plus the three changes you can make right now that get patients booked without anyone feeling like a car salesman. The episode closes with a 3-step action plan you can run this week to find your single biggest leak.
If you want help finding the biggest leak in your practice, book a Revenue Leak Snapshot call. It is a focused 20-minute conversation to pinpoint where your practice is losing patients you already earned.
Book your call here: https://tidycal.com/alisaconner/triage-call-for-rrl.
