In this episode, we delve deep into the vital topic of patient recalls in chiropractic practice. Join Nimrod and Eils as they discuss effective strategies to transform dreaded recall tasks into opportunities for expressing genuine care and fostering stronger patient relationships. They explore the underlying fears chiropractors and CAs face, and offer actionable tips to shift your perspective and regain confidence in recall processes. Learn how to ensure that your practice members feel valued and supported, and discover the importance of aligning recall activities with your practice's core values and mission. Don't miss this insightful conversation filled with practical takeaways to enhance your patient care and grow a robust, trustworthy practice.
00:00 Introduction to Questing Chiropractor Podcast
01:04 The Dreaded Recalls: A Common Challenge
01:28 Real-Life Recall Experiences
02:42 Understanding the Importance of Recalls
04:18 Overcoming the Fear of Rejection
06:21 Effective Recall Procedures
08:25 Shifting Perspectives on Recalls
11:22 Building Trust and Accountability
14:53 Caring for Practice Members
18:47 Exploring Different Approaches to Patient Recalls
19:49 The Importance of Gratitude in Patient Interactions
20:48 Tailoring Recall Strategies to Individual Patients
22:32 The Role of Energy and Perspective in Recalls
24:57 Closing the Communication Loop with Patients
27:26 Aligning Recalls with Practice Values
31:44 The Human Touch in the Age of AI
34:09 Action Steps for Effective Patient Recalls
