In this episode, Carolyn Coquillette talks about how she founded Shop-Ware while running her shop, Luscious Garage.
We discuss:
- (1:15): The pain points that conceived the idea for Shop-Ware
- (4:45): Going from analog to digital platforms in her career
- (5:48): Why shops are hesitant to go full digital on software
- (8:35): How she decided to create software for the industry
- (16:01): What's under the hood of Shop-Ware
- (21:09): The importance of tracking KPI and using the right software
- (23:23): Is scalability a factor in choosing software?
- (25:40): What to look for in shop management software
- (29:00): What Carolyn loves about helping shop owners grow
