Today I'm joined by Andrew Marcott, the general manager of American Pride Automotive. He's among the next generation of shop leaders. We talked about:
- His work at American Pride Automotive.
- What the Biden Administration's commitment to EVs means for shop owners and technicians.
- Young technicians as digital natives and the advantages of that.
- Becoming an early adapter to change and technologies the auto industry.
- Why shops need to embrace the digital age and how younger customers engage.
- Bridging shop and community.
- What barriers to entry young millennial/Gen Z shop owners face.
- Why now is a good time to be in the auto service industry.
