Description

On this episode of the Scouting For Growth podcast, Sabine VdL talks to James Birch, Director of Strategic Technology Solutions at Ki Insurance—the first fully algorithmic syndicate in the history of Lloyd’s of London.

In today’s conversation, we’ll explore: James’s journey from VC to algorithmic-underwriting pioneer, what a “director of strategic technology solutions” actually does day-to-day inside a digital syndicate, the partnerships, cloud architecture and data streams that let Ki quote in seconds, the biggest trends shaping Algorithmic Underwriting 2.0—and what they mean for brokers, capacity partners and the wider market, and practical take-aways for anyone who wants to thrive as the next wave of automation rolls through speciality insurance

KEY TAKEAWAYS

• Ki is a growth-stage business, not an incumbent; we’re trying to fight our way to win business and ultimately to grow. We have to do something different from everyone else to try to position ourselves differently and find a competitive advantage where we can. That’s something I’ve carried over from the VC space.
• We started out looking at what the digital model of the traditional model, where was the toil in the value chain and the broker’s work plan process and how can we simplifying it and make it more efficient using digital capabilities that we saw in the VC space, in FinTech and other financial service industries. 
• Lloyd's of London is a heavily regulated market, so we need to abide by all the regulations that apply to any carrier or underwriter in that market. Our approach from day 1 was to engage with the regulator early, explain what we’re trying to do, be transparent, open, and honest about where the gaps are if we haven’t reached a certain level of maturity, and not overstate the algorithm. We take regulation very seriously, which has helped because Lloyds has been highly supportive of us and our growth, and has allowed us to grow alongside the market.
• The main cost-saving of the algorithmic underwriting for brokers is that they don’t have to have loads of brokers running around the Lloyds of London building to find 2% on a slip or something; the broker negotiates with the lead underwriter, comes onto the Ki platform for the follow-up, and then spends their time on new business and client opportunities.

BEST MOMENTS

‘Any business should evolve as the market evolves and the marketing dynamics change, you’ve got to react to those and be thinking 2-5 years ahead.’

‘We still trip up on ourselves, even now, because we sometimes try to over-complicate things.’

‘Speak to the customer, hear their problems, understand what’s not working for them, try to make it a simple transaction for them, and then they’ll use your products.’

‘I’m a big advocate of the partner model because if you get 2, 3, or 4 like-minded companies as partners, you can build something great together because you’re all strategically aligned.’

ABOUT THE GUEST

James Birch is the Director of Strategic Technology Solutions at Ki Insurance, the market-leading algorithmic syndicate that’s redefining how Lloyd’s of London does business. 

Blending a venture-capital mindset with hands-on operating rigor, James has spent the past decade helping innovative companies move from bright idea to breakout scale.

Passionate about demystifying insurance for the next generation, James is a sought-after speaker on topics such as data-driven risk selection, the future of algorithmic capacity, and what it really takes to scale a regulated tech business. 

Whether mentoring founders or road-testing the latest ML models with his engineers, he’s driven by one simple goal: use technology to make risk transfer faster, fairer, and radically more efficient.

LinkedIn

ABOUT THE HOST

Sabine VanderLinden is a corporate strategist turned entrepreneur and the CEO of Alchemy Crew Ventures. She leads venture-client labs that help Fortune 500 companies adopt and scale cutting-edge technologies from global tech ventures. A builder of accelerators, investor, and co-editor of the bestseller The INSURTECH Book, Sabine is known for asking the uncomfortable questions—about AI governance, risk, and trust. On Scouting for Growth, she decodes how real growth happens—where capital, collaboration, and courage meet.

If this episode sparked your thinking, follow Sabine VanderLinden on LinkedIn, Twitter, and Instagram for more insights.

And if you’re interested in sponsoring the podcast, reach out to the team at hello@alchemycrew.ventures