In this festive episode, we welcome Dr. Chris Weatherburn back for an annual end-of-year chat, reflecting on a year marked by the news that One Advanced have taken over the Vision system and there have also been many AI products starting to make an impact on general practice. Chris outlines three key areas: ambient voice technologies, workflow automation, and decision support. He notes the tension between AI's exciting potential and the necessary caution required in healthcare, referencing the pause on Project Foresight after ethical concerns and the SG guidance urging practices to hold off on ambient voice tools until proper assessments are completed. We consider how GPs are navigating this complex landscape, with SNUG playing a vital role in helping practices implement new technologies correctly.
Chris also shares book recommendations, highlighting John Kotter's work on change management and Ronnie O'Sullivan's Unbreakable, drawing parallels between elite performance and general practice—particularly around maintaining positivity, managing negative thinking, and finding sustainable success. The conversation turns to the challenges facing Scottish general practice, including the recent funding offer by the Scottish Government for general practice and digital access improvements, the loss of SCIMP's independent guidance role, and the upcoming NSS/NES merger. We reflect on the importance of embracing change while learning from others' experiences, with Chris emphasising that SNUG remains well-placed to support practices through the transitions ahead.
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