Steve talks with Karie Willyerd about how technology is and is not changing the field of learning and development. Karie’s career is focused on building workforce capabilities whether as a Chief Learning Officer, a start-up entrepreneur, or an author of multiple award-winning books on career development and workforce trends. Some of the things we cover
+ How to get budget to invest in learning technology
+ The importance of customers holding vendors accountable for technology integration
+ The changing but critical role people play in the learning process
We also learn why the old saying “practice makes perfect” is often wrong.