Steve talks with Muriel Clauson about building HR technology focused on supporting frontline, “deskless” workers. Muriel is the founder and CEO of Anthill, a company that builds technology to engage and retain distributed, frontline workforces. Some things we cover:
+ What makes the frontline employee experience distinct and why it is often overlooked
+ Value gained by establishing better lines of communication with frontline employees
+ The unique challenges of being a frontline manager
We also learn why many frontline jobs are not likely to be replaced by AI.
