In this episode of the Sticky From The Inside podcast, host Andy Goram dives into the topic of Courageous Inquiry and the importance of having difficult conversations with guest Toni Jennings. Toni, a leadership expert, with 30 years' of leadership experience in the tough world of Pharma sales, shares her insights on effective communication and how approaching conversations with authenticity, curiosity, and bravery can lead to far more meaningful outcomes.
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The key moments in this episode are:
00:00:10 - Introduction to Sticky From the Inside,
00:01:11 - Setting the context for today's conversation
00:03:02 - Importance of Courageous Inquiry
00:06:11 - Toni's Background and Current Focus
00:08:00 - Curiosity and Trust
00:10:09 - Toni's Language Epiphany
00:17:37 - The Importance of Healthy Conflict
00:19:15 - Challenges Faced by Different Generations
00:23:42 - Building Trust and Setting Intentions
00:29:14 - Framework for Courageous Inquiry
00:34:46 - The Importance of Authenticity
00:35:57 - Managing Emotions in Difficult Conversations
00:39:29 - Leading Conversations with Authority
00:41:33 - Be Brave and Authentic
00:43:23 - Sticky Note Wisdom
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Join The Conversation
Find Andy Goram on LinkedIn here
Follow the Podcast on Instagram here
Follow the Podcast on Twitter here
Check out the Bizjuicer website here
Get a free consultation with Andy here
Check out the Bizjuicer blog here
Download the podcast here
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Useful Links
Follow Toni Jennings on LinkedIn here
Find the Every Conversation Counts website here
Find the Trust Equation HBR article here
Find the Frances Frei TED Talk here
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Full Episode Transcript
Get the full transcript of the episode here
