Dr. Yolanda Watson Spiva, President of Complete College America (CCA), joins Studiosity Chief Academic Officer, Prof. Judyth Sachs to explore the intersection of equity, access, and institutional transformation, underpinned by CCA’s bold mission of improving completion rates for 10 million students across 53 systems. Dr. Watson Spiva addresses AI and the need to shift away from policing towards a pedagogy-first approach, and discusses embedding “universal design” support into institutional infrastructure to ensure every student can persist and successfully complete their degree, regardless of zip code.