Episode Summary:
In this episode of The Super Clinic Project, host Jennifer Gligoric interviews Dr. Michael Neal, founder of Build My Team, to discuss his innovative approach to hiring and team building for clinics. Dr. Neal shares his journey from overcoming hiring struggles in his optometry practice to creating a system that eliminates resumes and identifies top talent based on natural strengths. Whether you’re a clinic owner facing hiring challenges or looking to optimize your team, this episode is packed with actionable insights.
Key Topics Discussed:
The Challenges of Traditional Hiring:
- Dr. Neal explains the pitfalls of relying on resumes, which often lead to wasted time, unqualified candidates, and inflated claims.
- Learn how traditional interview questions fail to reveal a candidate’s true abilities or fit for the role.
The Birth of Build My Team:
- Discover how Dr. Neal developed a system inspired by top organizations like Disney and Four Seasons, focusing on assessments rather than resumes.
- Build My Team uses a strengths-based approach to identify candidates who are naturally aligned with the role’s demands.
Automation and Efficiency:
- The Build My Team system automates the hiring process, saving clinics time by filtering candidates and providing insight reports that summarize their strengths.
- Clinics can hire top talent with less than an hour of effort, reducing the stress and inefficiencies of traditional hiring.
Finding and Retaining A-Players:
- Dr. Neal highlights the importance of hiring A-players who are motivated, adaptable, and eager to contribute.
- Over 90% of hires through Build My Team remain long-term employees, significantly reducing turnover.
Tailoring the Process for Clinics:
- The system is designed specifically for healthcare clinics, addressing unique challenges such as rural hiring, high turnover, and skill gaps.
- Candidates are assessed on their ability to learn quickly and align with clinic values, ensuring a seamless fit.
Memorable Quotes:
- "The hiring process doesn’t have to be painful—it can be precise, efficient, and even enjoyable." — Dr. Michael Neal
- "We don’t work based on experience; we work based on strengths." — Dr. Michael Neal
- "The right hire doesn’t just fill a role—they elevate your entire practice." — Jennifer Gligoric
Listener Engagement:
- Like, share, and review the podcast to help us reach more clinic owners like you.
- Have questions for Dr. Neal? Visit our homepage to record a message for him—your question might be featured in a future episode!
- Join our Free Skool community and access a 14-day FREE trial of our Mastermind program at superclinicproject.com.
