In this Coach’s Corner episode, Jennifer Gligoric and operational strategist Tracey Sundkvist dive deep into one of the most persistent challenges for clinic owners: staffing, retention, and building a growth-minded team culture. Are you struggling to keep top talent, create a workplace people actually want to stay in, or make your clinic stand out in a competitive market? Jennifer and Tracey break down proven strategies for hiring, developing, and retaining the right people—plus creative ways to make your clinic the employer of choice.
Key Topics & Takeaways:
- Involving team members in their own growth leads to stronger engagement and retention, rather than just giving instructions.
- Clinic culture should be clearly defined and actively demonstrated—state only the values you truly practice.
- Hiring top talent requires a fast response time; streamline your process so you don’t lose great candidates to competitors.
- If you can’t offer top-market pay, get creative with benefits like flexible schedules, in-office daycare, gym memberships, or staff perks that make your clinic stand out.
- A smooth and professional onboarding process sets the tone for retention and performance from day one.
- When investing in advanced training for staff, use work-back periods to ensure your clinic benefits from that investment.
- Every team member should have a documented personal development plan with regular follow-ups to ensure accountability and growth.
- Future episodes will cover building work-life balance, supportive team cultures, and using technology to engage your staff.
Action Steps:
- Audit your clinic’s culture and make sure your stated values match reality.
- Respond to top candidates within 48 hours—speed is key.
- Get creative with benefits and perks, especially if your budget is tight.
- Invest in thorough onboarding and ongoing training, but protect your investment with work-back agreements.
- Document development plans for every team member and schedule regular follow-ups.
Connect with Us:
Questions about team building or want help refining your staffing strategy?
Book a free, non-salesy 15-minute session with Jennifer Gligoric or Tracey Sundkvist at superclinicproject.com—just click on our pictures!
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Let’s help you build a stronger, more empowered clinic—and a happier team!
