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Description

Episode Overview

In this episode of The Human CEO, we welcome back Amy Burdett, Head of People and Culture at Premier Education Group. Amy shares the remarkable journey of transforming workplace culture, embedding meaningful values, and achieving award-winning recognition. From strategic culture changes to balancing productivity with well-being, this episode is packed with insights for leaders looking to build an authentic and high-performing workplace.


Key Topics Discussed

✔️ The Evolution of Culture – How Premier Education reassessed and redefined its core values to reflect who they are today.
✔️ Creating a Culture Code – The importance of listening to employees and capturing what truly makes a workplace thrive.
✔️ The Power of ‘Lagom’ – How a Swedish philosophy transformed productivity, work-life balance, and employee engagement.
✔️ Scaling Culture in a Franchise Model – The challenges and successes of aligning culture across 80+ franchise businesses.
✔️ The Role of Psychological Safety – How open and honest conversations shaped a culture where employees feel heard and valued.
✔️ Recognition & Impact – The awards, achievements, and business growth that followed their cultural transformation.
✔️ Future Ambitions – What's next for Premier Education, including AI integration and continued growth.


Standout Moments

🎙️ “Culture isn’t just words on a wall—it has to be embedded in everything you do.”
🎙️ “We went from knowing we were doing great things to actually celebrating and communicating them.”
🎙️ “People work better when they understand their role in the bigger picture. That’s where transparency is key.”


Why You Should Listen

If you’re a leader, HR professional, or business owner looking to create a workplace culture that drives engagement, retention, and business success, this episode is for you. Amy’s insights show that cultural transformation is not just possible but necessary for long-term growth.


Resources & Links

🔗 Premier Education Group Website