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In this episode of the LO Down Mortgage Podcast, host Connor Bartley interviews John Pyne, a seasoned mortgage professional who shares his unique journey into the industry, starting from a young age. John discusses the importance of building trust with clients, the value of authenticity in relationships, and how consistent communication can lead to repeat business. He emphasizes the shift from income-focused goals to finding fulfillment through coaching and helping others. The conversation also touches on the impact of AI in the mortgage industry and the necessity for professionals to adapt to changing technologies and client expectations.