In this episode of the LO Down Podcast, host Connor Bartley speaks with Ashley Laycock, a top mortgage originator and branch manager from Lubbock, Texas. Ashley shares her unconventional journey into the mortgage industry, discussing her transition from a bank to a credit union and eventually starting her own branch. She emphasizes the importance of building a supportive team environment, recognizing the need for assistance, and enhancing customer experience. Ashley also reflects on her future aspirations and the balance between quality and quantity in agent relationships, providing valuable insights for evolving originators.