Gary Friedman, author, mediator, and co-founder of the Center for Understanding in Conflict, joins The Other Chair to discuss the inspiration for his book Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients.
Dive into the process conflict resolution professionals can take to be aware of their internal reactions, feelings, and emotions while being present to help parties in conflict, along with the value of finding support through peer groups to practice skills and grow in self-awareness.