Paul Shamplina, Brand Ambassador for Hamilton Fraser and Sean Hooker, Head of Redress for the Property Redress Scheme give advice for landlords on how to choose a good letting agent, including:
- An explanation of what a redress scheme is and why it is a legal requirement for letting agents to join, including what happens if they are not part of a membership scheme
- The legal requirements for a letting agent
- Advice on what questions landlords should ask when deciding on a letting agent
- The difference between a ‘let only’ or a ‘fully managed service’ letting agent offering
- The reasons why it is important for a letting agent to have client money protection
- The procedure if a tenant/ landlord has a complaint/ dispute with their letting agent
Relevant links:
