If you want repeat customers and stronger referrals, your Net Promoter Score matters more than you think. In this Marketing Minute, Paige explains what NPS really measures, why low scores are a signal—not a failure—and how client feedback plays a critical role in improving customer experience. You’ll learn why those “tell us more” pop-ups are so important and how implementing feedback can directly impact retention, satisfaction, and long-term growth. Want help building marketing systems that turn feedback into growth? Visit thesocialcounter.co.
