Patricia and Julianna dive into the complexities of managing public conflict as a leader. They explore the strategic and emotional intelligence aspects of dealing with conflict in a corporate environment. The conversation covers various types of conflict, including interpersonal disagreements and innovative idea clashes. Important aspects such as cultural understanding, proactive relationship building, and strategic communication are mentioned.
Key takeaways include practical tips on anticipating conflict, diffusing situations, and focusing on the issue rather than the person. Whether you're an introverted or extroverted leader, this episode offers valuable insights and actionable advice to enhance your leadership skills.
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