What Strategies are you using to Increase Customer Loyalty?
It is far easier and far less expensive to KEEP an existing customer than it is to find a new customer. This is why I believe there are two very specific metrics you should be tracking in your business on a regular basis to confirm and validate that you are building customer loyalty the right way.
Today, we're going to explore these metrics and I'll give you 3 specific strategies to improve customer loyalty for your business.
