Tom Devlin is Founder and Principal UX Specialist at UserLab.
Tom and I talk about his career, the challenges and benefits of founding (and growing) your own UX agency, and why researchers should never be afraid of awkward silences.
He also plays my 3 card challenge to share his favourite UX tool, favoured technique and a trend he sees in the future.
Thanks for listening, and I hope you enjoy the episode.
This podcast is brought to you by Researchable UX.
